IMS Customer Snapshot

SpawGlass

Selma, TX

Business Challenge

SpawGlass needed a reliable, knowledgeable partner to support the ongoing management, performance, and evolution of their Oracle Primavera P6 environment.

Their challenges included:

• Ensuring proper system configuration for construction-industry workflows
• Troubleshooting and resolving technical and function issues as they arose
• Navigating version upgrades without disrupting active projects
• Having a support provider that was responsive, communicative, and proactive, especially when issues required same-day action

Solution

IMS provided a responsive, knowledgeable, customer-focused partnership that provides the technical expertise, best-practice guidance, and proactive service SpawGlass needs to keep it's Primavera P6 environment running at a high level.