IMS Customer Snapshot
Industry:
Shipbuilding
Annual Revenue:
$58 million
Employees:
300
Products & Services:
Primavera Customer Success Subscription – Platinum Level
Business Challenge
Prior to engaging IMS, NBBB had purchased Primavera P6 and was being supported by a less experienced consultant and an application hosting company with no expertise in Primavera P6. Their P6 configuration was not optimized to their needs and they had a difficult time keeping their P6 running. Their consultant and hosting provider did not work together, and as a result, NBBB was unable to consistently generate the information they needed to run their projects effectively.
Solution
- IMS works as a team to provide Primavera P6 support to NBBB
- Set up Primavera P6 on the IMSCloud • Configure Primavera P6 to support management reporting needs
- Provide workshops and on-line training for users • Provide ongoing application and technical support
- Provide ProjectInfoCenter Dashboards for NBB users
- Participate in system integration efforts with contractors for other business systems
- Provide consulting support for Primavera P6 related initiatives
Impact
IMS is the sole provider of Primavera P6 support for NBBB. NBBB is now capable of getting all the information they need from P6 when they need it.
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